Returns & Warranty

Change of Mind

Returns accepted within 30 days of purchase. Items must be unused, in original packaging, and in resaleable condition. Return shipping is at the buyer’s expense.

Faulty or Damaged Goods

Contact us within 7 days of receipt at [email protected] with your order number and photos. We will arrange a replacement or refund at no cost.

Return Process

  1. Email [email protected] with your order number and reason for return.
  2. We will issue an RMA number and instructions.
  3. Pack securely and include the RMA number.
  4. Refunds processed within 5 business days of receipt.

Non-Returnable Items

Opened respiratory protection, custom-printed items, and items without original packaging cannot be returned.

Manufacturer Warranty

All products carry the manufacturer warranty. Maxisafe products include a 12-month warranty against manufacturing defects.